SHIPPING & RETURNS
Shipping Policy
We aim to dispatch most orders within 5-10 business days. Delivery times may extend slightly for custom-made items. You will receive an estimated delivery date during the checkout process. We utilize major carriers to ship orders across the United States and to selected international destinations.
Multiple Delivery Addresses
For orders shipped to more than one address, additional shipping charges will apply for each separate delivery.
Large Items
Certain large items may be subject to an additional fee of up to $9.99 per item. These will be clearly marked on the respective product pages.
Our Commitment
At The Local Banyan, we pride ourselves on offering products that bring joy and longevity. Every item is carefully selected for its quality and design. Our skilled team customizes each order with precision, ensuring it meets our high standards before leaving our facility. We stand by the quality of our products with a firm guarantee.
Should you find any product from us with a material or craftsmanship defect, please reach out to our customer service via live chat or email at support@thelocalbanyan.com for a replacement or refund.
Shipping Fees
Shipping fees are calculated based on the delivery destination and time of year. Here is a general guide to our shipping fees:
- Standard Delivery: $5.99 - $12.99
- Orders Over $100: Free Standard Shipping
The final shipping charges will be detailed at the end of the checkout process for your review before confirming your purchase.